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Frequently Asked Questions

  • What kinds of fabric products do you mainly produce? And which industries' protection needs can they meet?

    Our core products include aramid fabric, blended fabric, and composite flame-retardant fabric. The products are suitable for four scenarios: fire rescue, electric welding and metallurgy, petroleum and mining, and industrial labor protection. They can comply with international flame-retardant standards such as EN11612, NFPA 2112, and ASTM.
  • Do you support fabric customization? Which parameters can be customized?

    We support full-dimensional ODM/OEM customization. We can adjust the fabric weight, width, flame-retardant grade, color, anti-static properties, resistance to electric arc, resistance to acid and alkali, and metal-splashing prevention functions. We can also adjust the fabric softness and the number of water washing durability cycles according to the customer's garment production process.
  • What is the minimum order quantity (MOQ)? How long is the proofing cycle?

    Regular ready-made fabric has no strict order threshold. Small-batch sample orders can be accepted. For customized functional fabric, the MOQ is 3,000 meters.
  • Do the fabrics have international flame-retardant testing certifications? Can you provide test reports?

    All factory fabrics have passed flame-retardant performance tests by third-party authoritative institutions and hold relevant certifications such as EN, NFPA, and ISO. Corresponding complete test reports for each batch of goods and material composition sheets can be provided for free.
  • How long is the delivery cycle? What are the logistics delivery methods?

    Spot fabrics are completed for shipment within 5-7 days; custom fabrics have a production delivery period of 40 days. We support shipping by sea, air, and door-to-door dedicated logistics. With a mature freight forwarder, we can directly reach major ports in Europe, the Middle East, and Southeast Asia, reducing overseas logistics costs.
  • Will the flame retardant function fade after repeated washing?

    Our fabrics adopt permanent flame-retardant technology (inherent aramid fiber blend), different from coated, temporary FR textiles. They maintain standard flame-resistance performance after 50 industrial washing cycles without failure.
  • What’s your after-sales guarantee? How to solve quality issues?

    12 full-process inspection procedures are carried out before delivery. If any fabric quality or flame resistance failure occurs after receipt, we will send replacement fabrics free of charge and cover the related shipping costs. Dedicated overseas after-sales staff will respond to your inquiries promptly.
  • Can I get free fabric samples? How about sample shipping cost?

    Small fabric swatches are free of charge; you only need to cover the international courier fee. The courier cost will be deducted from your formal order payment later.